Communication

Hi Scott and Bianca

First off thank you Scott for the message you left me re: the results of UK referendum and its impact on the global market.

Bianca thank you for your follow up message this morning. It is comforting to me to know that I have a financial team that is always on top of a situation and is quick to keep clients informed.

I look forward to listening to the recorded version of client webinar in the morning.

Wishing you both a relaxing, stress free July 1st  weekend.

Be Well

 This wealth management business is a people business and no two clients or families are alike, so, yes, there may be a place for the "robo-advisor" as long as you are receiving the personal attention that you expect.  If a personal touch is more appealing and you want a better than "robo" client experience, there is that option available to you as well. Its nice to have a choice. 

We think that communication is a very important part of the client experience, despite the fact that we (at High Rock) are a discretionary portfolio manager (operating within very specific investment policy guidelines) and able to make portfolio adjustments as we see fit, which we have and do. 

However, for many clients we find that it is comforting to them to be able to have direct access to their portfolio manager. There are not too many portfolio managers out there who are willing to speak directly with their clients on a regular and direct basis, especially in times of crisis.

Hopefully your advisor is calling you directly to help ease your anxiety and answer your questions, but if she or he is not directly in charge of how your money is being invested, then she or he is hoping that the manager(s) (in charge of your portfolio) is (are) doing all the right things by you.

Today at 4:14pm EDT we will communicate live with our clients via webinar and it is a forum where they can, if they wish, ask any questions that may be important to them in regard to the management of their wealth (this is above and beyond the personal individual contact). For us, all questions are important, especially because, as our experience has taught us, if one client has a question, there is a great likliehood that other clients have similar questions.

At approximately 5pm EDT we will post the recorded version on our website at http://www.highrockcapital.ca/current-edition-of-the-weekly-webinar.html for those who cannot attend the live call. So feel free to listen in.

While we are not certain as to how the whole Brexit issue will unfold into the future, we hope that we can provide some insight into how we expect to seefinancial markets respond to the uncertainty and what, if any opportunities will present themselves in both the short and longer term for our clients (and ourselves).

I am always excited to get reader feedback...

scott@highrockcapital.ca

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bianca@highrockcapital.ca